Is there disabled parking and viewing avaliable?
There is a dedicated parking and viewing area for our disabled guests on the inside of Knickerbrook corner. For access, please follow signs for public parking, then directions for label holders. Please ensure a blue badge is clearly displayed and visible to traffic marshals and await direction.
Am I entitled to a discount for being a carer?
Carers of our disabled guests may be entitled to free admission at MSV's race events. This must be arranged in advance. For details on how to apply click here.
Do you have baby changing facilities?
Yes, a baby changing facility can be found in our Chequers Bar and Restaurant near the paddock entrance.
How much does it cost to park?
Parking is free of charge for all public car parks.
Is there a cash machine on site?
We do not have a cash machine on site, but all our restaurant / bars accept credit card payments.
Where can I claim my lost property or hand in any found items?
Please head to the Fogarty Moss Centre which is located in the middle of the circuit overlooking Cascades corner. If you are no longer at the venue, please give our help desk a call on 01829 760301.
Can I bring my ebike or scooter to the venue?
No, the public are not allowed two wheeled vehicles in spectator areas. Bicycles are also prohibited in the public areas.
Can I bring my own food and drink?
Yes – you are welcome to do so, including alcohol. Please note our Chequers Restaurant and Bar near the paddock entrance will be open throughout race weekends, serving a wide variety of dishes and offering very good value.
Is there access to the Paddock or Pits during the event?
The pit lane area will be limited to relevant passholders, however the paddock will be fully open to the public (unless otherwise stated).
Are animals permitted anywhere onsite?
No animals are permitted anywhere on site, with the exception of guide/assistance dogs. Please contact our call centre on 0344 225 4422 or email [email protected] to advise if you will be bringing a guide/assistance dog.
What is the policy on drones or UAVS?
Drones / UAVs are not permitted for use at the venue on any event day.
Is there WiFi at the venue?
Visitors to events at all five MSV circuits can benefit from the use of free WiFi.
The service can be accessed from the pit garages and spectator grandstands at Brands Hatch, Donington Park, Snetterton and Oulton Park, plus venue restaurants (including Cadwell Park). This scale of coverage is unprecedented amongst UK motorsport venues.
To access the facility, provided free-of-charge users simply select MSV-HOTSPOT-WIFI from their smartphone, tablet or PC and connect.
This free service is also available throughout the week, incorporating trackdays and testing in addition to weekend race events.
Can I bring a gazebo to the circuit at a race event?
Spectators may bring small, open fronted tents and other small outdoor structures (without sides) to general spectator areas, but we reserve the right to take down larger gazebos and other similar temporary structures if we consider them dangerous, or they obscure the views of others. Please be considerate to those around you and speak to a member of staff if you have any concerns.
Which gates will be open at club race meetings? (Grade D and E)
For all grade D club level race meetings the main gate, Knickerbrook gate and East Gate will be open. For smaller (grade E) meetings, just the main gate and Knickerbrook gates will be open (and East Gate will be shut). This is in line with expected attendance. Deer Leap bridge will be open for all events, so that the spectator viewing areas normally accessed via East Gate can still be accessed on foot. For more details on which gates will be open, please individual race meeting event pages.
What happens if I haven’t received my e-tickets?
All e-tickets are sent instantly to the email address associated with your MSV account. Pleas ensure your contact details are kept up to date, and keep an eye on junk/spam folders.
If you cannot find an email, tickets can also be accessed and downloaded by logging in to your MSV account here.
Can I purchase tickets on the day of the event?
Yes, you can buy tickets on the gate at all our race meetings, by cash or card payment. Please note some events are advance ticket only - these will clearly be marked on our website.
What happens if my posted tickets don't arrive in time?
All tickets are sent by Royal Mail Recorded or Special Delivery, meaning a signature is required. In the rare instance that your tickets have not arrived in time you will need to purchase them at the gate price and obtain a refund after the event by returning the gate ticket stubs and your original tickets to the ticket office at the address below:
MotorSport Vision Centre
Brands Hatch Circuit
Alternatively please email us during office hours at [email protected] – in the event of a postal delay we may be able to issue replacement e-tickets.
Do I have to print my ticket?
For the fastest access into the venue, we recommend that you print your tickets.
You can also show tickets on your mobile phone, however to avoid delays we recommend downloading and saving these to your device. Please ensure you keep your phone fully charged and turn the brightness up when at the gates.
I can no longer attend. Can tickets be returned?
MSV is unable to offer refunds or exchanges for tickets unless the event is cancelled in its entirety due to circumstances under its direct control.
I have a grade D ticket, Where can I find a list of events and can I upgrade my ticket?
You can find a list of eligible Grade D events by clicking here. Please note these cannot be exchanged or used as part payment towards any other higher grade meeting.
Do you offer a Senior Citizen discount?
We offer senior citizen discounts at selected events. Please note these reductions are only available at the gates, where age can be easily verified. When such discounts are offered, there will be no prospect of the event selling out.
How can I apply for media accreditation for race events?
Please visit our dedicated media site to apply for accreditation at media.msv.com